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Zappos’ Management Experiment ➝

Richard Feloni takes an inside look at Zappos’ new corporate structure, holacracy, which functionally removes managers and has employees working as peers on tasks rather than having predetermined responsibilities and job titles. 14% of Zappos’ employees accepted a severance package and left the company rather than participate in the new structure. The experiment seems to have been a success with the pilot group of around a hundred employees, but the jury’s still out as to how well it will fare for the entire company.

I’m interested to see how this works for Zappos. In my day job, a lot of the challenges I face involve convincing the managers above me to let my peers and I do things a certain way. And while holacracy would be unlikely to succeed in my workplace, I can certainly see the appeal of it.

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