Tag Archive for ‘Antennagate’

Apple to Discontinue Free Case Program ➝

Apple:

We now know that the iPhone 4 antenna attenuation issue is even smaller than we originally thought. A small percentage of iPhone 4 users need a case, and we want to continue providing them a Bumper case for free. For everyone else, we are discontinuing the free case program on all iPhone 4s sold after September 30, 2010. We are also returning to our normal returns policy for all iPhone 4s sold after September 30. Users experiencing antenna issues should call AppleCare to request a free Bumper case.

This is no surprise. Shortly after Apple announced the free case program in July, talk of actual problems associated with the attenuation practically disappeared. As expected, the antenna problem wasn’t as big of a deal as it appeared to be.

Papermaster’s Cultural Incompatibility ➝

The always well-informed Yukari Iwatani Kane and Ian Sherr, reporting for the Wall Street Journal:

Several people familiar with Mr. Papermaster’s situation said his departure was driven by a broader cultural incompatibility.

Mr. Papermaster had lost the confidence of Mr. Jobs months ago and hasn’t been part of the decision-making process for some time, these people said. They added that Mr. Papermaster didn’t appear to have the type of creative thinking expected at Apple and wasn’t used to Apple’s corporate culture, where even senior executives are expected to keep on top of the smallest details of their areas of responsibility and often have to handle many tasks directly, as opposed to delegating them.

Well, that explains it nicely. Papermaster failed with the iPhone 4 antenna but that wasn’t the only reason he got canned, just the straw that broke the camel’s back.