In Hey, my email history is always visible, even though I don’t want it to be. I don’t know about you, but once I’ve finished with an email, I don’t want to look at it anymore unless there’s been a reply or I have to refer back to something (via search).
In Gmail, when I open the inbox I see only emails that I need to do something with. In Hey, I see those emails, plus the emails I’ve already dealt with, plus the emails I’ve decided I’ll reply to later, plus the emails I’ve set aside, and sometimes even a button letting me know I have other emails to do something about in the Screener…how exactly is this more tidy and peaceful?
This was my immediate reaction when I gave Hey a try and the primary reason why the service isn’t for me. I want my email client to be enjoyable to use. And that isn’t possible without an archive feature.