Jim Dalrymple, in a follow-up to his scathing piece on Apple Music:
I arrived at Apple this morning to talk to them about my issues with Apple Music and to hopefully fix my problems. The good news is that I have about 99 percent of my music back.
Let’s get the easy stuff out of the way. The missing and duplicate song issues that we’ve all seen in Apple Music are being fixed shortly. They are certainly aware of what’s been going on, I can assure you.
It’s good to hear that Apple worked with Jim to help him recover his lost music and I’m glad they’re working on a fix that will prevent this from happening in the future. But I’m still amazed that Apple Music shipped with these sorts of problems — did they not test the cancellation process? It certainly seems like they would have found these bugs if they did.