Apple to Release ‘Concierge’ iPhone App ➝

MacRumors’ Eric Slivka:

MacRumors has heard from several sources that Apple is preparing to launch a “Concierge” iPhone application targeted at customers of its retail stores. The application will reportedly provide many of the same functions available through the company’s retail store online reservations system, allowing customers to schedule Genius Bar and One to One appointments from their mobile devices.

A fantastic idea for an application, I just wonder how Apple will deal with the inevitable increase in missed appointments. I can imagine someone scheduling an appointment, fixing the problem themselves, and then neglecting to cancel the appointment.

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